The first R&D exhibition
Total working time: five weeks
Team members: me (curator, exhibition design, guide app design), one team member who helped to sync with all R&D departments and do follow-ups, another one team member who helped to do graphic design
Method: interview, design scenarios, storytelling
Domain: Design facilitation
Design scenarios & Storytelling:
We combined all topics into one-day-life scenarios to demonstrate how close those technologies can be for everyday life. We used the post-it to regroup them easily. It became the base of a live-demo show as the opening of the exhibition. The storytelling and presentation techniques also passed to each keynote speaker.  
The whole topics were mapped on the whiteboard and summarize it into design scenarios and filmed it by storytelling to change hard technical terms to everyday life.
After interviews finished, the memos moved to Milanote (an online collaboration tool) to add insights and ideas together with teammates.
The guide app created and published by a prototype tool. We sent QR code with a download link in the invitation email and exhibition room for people to download to serve themselves.
“It’s time to fill the gap between R&D and business people.”
“If we show people R&D’s works directly, they cannot understand.”
“Interview and design scenario became the powerful tools.”
“The event provided a change for R&D and business teammates to co-create together.”
The top manager of R&D wants all R&D departments can share their outcomes with other teams within the organization, especially for PM, Sales, Marketing people to understand how can they use those outcomes to cook future products.  After organized R&D's technology roadmaps for two years since 2016, I was responsible for this task.
Origin
The majority of audiences are not R&D backgrounds. If we show them the outcomes directly, they sure do not understand. Furthermore, if we ask R&D teammates to address their works appealingly from the general public point of view is not possible. The biggest challenge is to bridge the gap between our audiences and R&D outcomes. The other problem is to train our R&D teammate to become a keynote speaker.
Challenge
Interview:
My teammate and I interviewed the keyman of each R&D department. They told us their topic in their own words. Despite the critical point of the subject, we took memos for everything that we cannot understand on a post-it as well. After they finished, we asked them to explain those things to us and try to use common knowledge to address their point. One topic is about G-force, we guide them to think about the G-force of a rollercoaster to discuss how high the G-force of their subject compared to it. Since a rollercoaster is a thing that everyone can easily understand. The previous is one example.
Method
After a one-week exhibition. The first day has a live-demo show and keynote speeches the rest of the days have a static exhibit with live tour booking. There are 11 live tours and more than 80 visitors visited. One live tour is for Europe sales, thanked for their inputs, we have a different culture and environment point of view of those exhibits. The chairman of the whole business group came to visit as well and gave positive feedback. He even asked us whether we can change it to a long-term exhibition!
The event provided a change for R&D and business teammates to co-create together through scenarios and storytelling instead of technical terms.
Outcome
The event not only shares outcomes with none-R&D colleagues but provided R&D departments a chance to share and look what others are doing. Also, it’s a chance to leverage others outcomes to their projects. As the curator and manager of Human-Machine-Interface department, it is also a chance for me to publicize design thinking and the benefit of co-creation again within the organization.
Lesson & Learn
Contact Lydia
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More works
Origin
The top manager of R&D wants all R&D departments can share their outcomes with other teams within the organization, especially for PM, Sales, Marketing people to understand how can they use those outcomes to cook future products.  After organized R&D's technology roadmaps for two years since 2016, I was responsible for this task.
Challenge
The majority of audiences are not R&D backgrounds. If we show them the outcomes directly, they sure do not understand. Furthermore, if we ask R&D teammates to address their works appealingly from the general public point of view is not possible. The biggest challenge is to bridge the gap between our audiences and R&D outcomes. The other problem is to train our R&D teammate to become a keynote speaker.
Method
Interview:
My teammate and I interviewed the keyman of each R&D department. They told us their topic in their own words. Despite the critical point of the subject, we took memos for everything that we cannot understand on a post-it as well. After they finished, we asked them to explain those things to us and try to use common knowledge to address their point. One topic is about G-force, we guide them to think about the G-force of a rollercoaster to discuss how high the G-force of their subject compared to it. Since a rollercoaster is a thing that everyone can easily understand. The previous is one example.
Outcome
After a one-week exhibition. The first day has a live-demo show and keynote speeches the rest of the days have a static exhibit with live tour booking. There are 11 live tours and more than 80 visitors visited. One live tour is for Europe sales, thanked for their inputs, we have a different culture and environment point of view of those exhibits. The chairman of the whole business group came to visit as well and gave positive feedback. He even asked us whether we can change it to a long-term exhibition!
The event provided a change for R&D and business teammates to co-create together through scenarios and storytelling instead of technical terms.
Lesson & Learn
The event not only shares outcomes with none-R&D colleagues but provided R&D departments a chance to share and look what others are doing. Also, it’s a chance to leverage others outcomes to their projects. As the curator and manager of Human-Machine-Interface department, it is also a chance for me to publicize design thinking and the benefit of co-creation again within the organization.
Contact Lydia
View next
More works
“It’s time to fill the gap between R&D and business people.”
“If we show people R&D’s works directly, they cannot understand.”
“Interview and design scenario became the powerful tools.”
“The event provided a change for R&D and business teammates to co-create together.”
Design scenarios & Storytelling:
We combined all topics into one-day-life scenarios to demonstrate how close those technologies can be for everyday life. We used the post-it to regroup them easily. It became the base of a live-demo show as the opening of the exhibition. The storytelling and presentation techniques also passed to each keynote speaker.  
The guide app created and published by a prototype tool. We sent QR code with a download link in the invitation email and exhibition room for people to download to serve themselves.
The whole topics were mapped on the whiteboard and summarize it into design scenarios and filmed it by storytelling to change hard technical terms to everyday life.
After interviews finished, the memos moved to Milanote (an online collaboration tool) to add insights and ideas together with teammates.
The first R&D exhibition
Total working time: five weeks
Team members: me (curator, exhibition design, guide app design), one team member who helped to sync with all R&D departments and do follow-ups, another one team member who helped to do graphic design
Method: interview, design scenarios, storytelling
Domain: Design facilitation
Origin
The top manager of R&D wants all R&D departments can share their outcomes with other teams within the organization, especially for PM, Sales, Marketing people to understand how can they use those outcomes to cook future products.  After organized R&D's technology roadmaps for two years since 2016, I was responsible for this task.
Challenge
The majority of audiences are not R&D backgrounds. If we show them the outcomes directly, they sure do not understand. Furthermore, if we ask R&D teammates to address their works appealingly from the general public point of view is not possible. The biggest challenge is to bridge the gap between our audiences and R&D outcomes. The other problem is to train our R&D teammate to become a keynote speaker.
Method
Interview:
My teammate and I interviewed the keyman of each R&D department. They told us their topic in their own words. Despite the critical point of the subject, we took memos for everything that we cannot understand on a post-it as well. After they finished, we asked them to explain those things to us and try to use common knowledge to address their point. One topic is about G-force, we guide them to think about the G-force of a rollercoaster to discuss how high the G-force of their subject compared to it. Since a rollercoaster is a thing that everyone can easily understand. The previous is one example.
Outcome
After a one-week exhibition. The first day has a live-demo show and keynote speeches the rest of the days have a static exhibit with live tour booking. There are 11 live tours and more than 80 visitors visited. One live tour is for Europe sales, thanked for their inputs, we have a different culture and environment point of view of those exhibits. The chairman of the whole business group came to visit as well and gave positive feedback. He even asked us whether we can change it to a long-term exhibition!
The event provided a change for R&D and business teammates to co-create together through scenarios and storytelling instead of technical terms.
Lesson & Learn
The event not only shares outcomes with none-R&D colleagues but provided R&D departments a chance to share and look what others are doing. Also, it’s a chance to leverage others outcomes to their projects. As the curator and manager of Human-Machine-Interface department, it is also a chance for me to publicize design thinking and the benefit of co-creation again within the organization.
View next
More works
Contact Lydia
“It’s time to fill the gap between R&D and business people.”
“If we show people R&D’s works directly, they cannot understand.”
“Interview and design scenario became the powerful tools.”
“The event provided a change for R&D and business teammates to co-create together.”
Design scenarios & Storytelling:
We combined all topics into one-day-life scenarios to demonstrate how close those technologies can be for everyday life. We used the post-it to regroup them easily. It became the base of a live-demo show as the opening of the exhibition. The storytelling and presentation techniques also passed to each keynote speaker.  
The guide app created and published by a prototype tool. We sent QR code with a download link in the invitation email and exhibition room for people to download to serve themselves.
The whole topics were mapped on the whiteboard and summarize it into design scenarios and filmed it by storytelling to change hard technical terms to everyday life.
After interviews finished, the memos moved to Milanote (an online collaboration tool) to add insights and ideas together with teammates.
The first R&D exhibition
Total working time: five weeks
Team members: me (curator, exhibition design, guide app design), one team member who helped to sync with all R&D departments and do follow-ups, another one team member who helped to do graphic design
Method: interview, design scenarios, storytelling
Domain: Design facilitation